Recently World Health Organization (WHO) has launched a messaging service with its partners, the messaging giant WhatsApp and Facebook to keep people safe and awared from coronavirus. This is chatbot tool which is created with WHO. The service, called the WHO Health Alert has been designed to answer questions from the public about Coronavirus. This is free to use and gives prompt, reliable and official information 24 hours a day. This will also serve to government decision-makers by providing the latest reports about coronavirus. Before this tool the WhatsApp also launched WhatsApp Coronavirus Information Hub last week in partnership with the WHO, UNICEF, and UNDP.
The chatbot can be reached at +41 22 501 76 55 on WhatsApp or with the link WHO Health Alert provided by WhatsApp and WHO. Users can start the conversation by sending “hi” to WHO from this chatbot. Then tool will respond to a different type of questions about which you can ask. The WHO Health Alert will provide the latest information about the coronavirus, how people can avoid themselves from it, latest situation reports and recommendations on travel and social gathering.
According to World Health Organization-“From government leaders to health workers and family and friends, this messaging service will provide the latest news and information on coronavirus including details on symptoms and how people can protect themselves and others. It also provides the latest situation reports and numbers in real time to help government decision-makers protect the health of their populations.”
The Reason to approach WhatsApp by WHO is that the WhatsApp has potential to reach 2 billion people and enables WHO to get information directly and it will spread quickly because of its huge userbase and reliability on it.